Refund Policy
Studying here is free, so you can try the sample questions before you pay. This page covers the paid passes only.
1. Refunds on every plan
We refund the Exam Week Pass, Monthly and the 3-month plan in full if you ask within 7 days of payment and have started 2 or fewer full practice tests since you paid.
For Monthly and the 3-month plan, this applies to each payment, including renewals.
2. If you fail while your plan is active
Fail your real estate exam while your plan is active, send us your score report within 14 days of the exam, and we add 30 days to your account, free. This works once per purchase, on any plan. It is extra time, not a cash refund.
3. How to ask
Write to [email protected] from the email on your account, or use [email protected]. Refunds go back to the original payment method through Stripe.
4. Cancelling a subscription
You can cancel a recurring plan at any time under Manage billing on your account page. Cancelling stops the next renewal. It does not refund a payment outside the window above.
Ask for a refund
Write to [email protected]. We read every message and reply to anything that identifies a factual error within two working days.